Privacy policy

01 · Data controller

KALIBRATOR PLUS DOO, Štipljanski put bb, 35000 Jagodina, Serbia, VAT no. 111816452, reg. no. 21545546. Contact: info@kalibrator.rs.

02 · Enquiry data

The details you enter in the form or send by email (company, name, email, phone, message and attached drawing) are used only to answer your enquiry and prepare a quote. We do not sell or share them with third parties. We keep them for the duration of the business contact and as long as accounting rules require.

03 · Quote list

Products you add to your quote are stored only in your browser (local storage) and are not sent anywhere until you submit the enquiry.

04 · Fonts, map and hosting

Fonts are served from our own server. The map on the Contact page loads tiles from OpenStreetMap only when it scrolls into view; OpenStreetMap then sees your IP address. The site is delivered through the Cloudflare network, which processes technical visit data (IP address, browser) for security and operation.

05 · Cookies and statistics

The site sets no tracking, advertising or analytics cookies, which is why there is no consent banner. The only exception is a strictly necessary security cookie that Cloudflare may set to protect against malicious traffic. We count visits with Cloudflare Web Analytics, which uses no cookies, builds no visitor profile and does not follow you across other websites.

06 · Legal basis and transfers

We process enquiry data to prepare a quote and enter into a contract (Art. 6(1)(b) GDPR; Art. 12(1)(2) of the Serbian Personal Data Protection Act), and technical visit data for the security and operation of the site based on our legitimate interest (Art. 6(1)(f) GDPR; Art. 12(1)(6) of the Serbian Act). Cloudflare may process technical data outside Serbia and the EU under the safeguards these laws require (EU–US Data Privacy Framework and standard contractual clauses).

07 · Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and to object to processing. Send your request to info@kalibrator.rs; we reply within 30 days. You may lodge a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection or, if you are in the EU, with the data protection authority in your country. Processing complies with the Serbian Personal Data Protection Act (Official Gazette RS 87/2018) and, for visitors from the EU, with the General Data Protection Regulation (GDPR, EU 2016/679).